Department: 815 Human Resources Location: Cleveland, OH Our Front Desk Concierge will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction while providing a high level of service and professional etiquette. This position plays a crucial role in our Global Headquarters’ facility and ensures the highest level of luxury service and attention to detail to all clients and processes. DUTIES & RESPONSIBILITIES – Engage with incoming guests and ensure they feel welcomed and are directed to where they need to go and with whom they are meeting, in a friendly and inviting way – Manage and direct a high volume of incoming calls appropriately – Manage schedule for on-site conference rooms and find alternative space solutions when needed – Provide administrative support as needed, and at times, for our C-level suite – Assist and manage company events and conferences by securing spaces, vendors, travel coordination, etc. for those in a…