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Customer Program Manager

Year Round – Full Time @Component Repair Technologies posted 2 months ago
  • 8507 Tyler Blvd., Mentor, OH 44060 US View on Map
  • Post Date : April 13, 2026
  • Salary: Negotiable
  • 1 Click(s)
  • View(s) 92
1 job openings

Job Detail

  • Critical Hiring Criteria (credentials, experiences, qualifications, other)  1. A minimum of 1-2 years’ experience in a manufacturing setting, or relevant industry. 2. A minimum of an associate degree or equivalent work experience. 3. Exposure to directing projects, processes, or repairs. 4. Experience in understanding and following verbal and written instructions accurately, including the reading and interpretation of technical drawings and work scope instructions.
  • Education Level  Not Specified
  • Job Schedule  Weekday
  • Experience Level  Mid Level
  • Job Qualifies for Earn & Learn Program  No
  • Benefits 
    • Competitive pay
    • Company Paid Healthcare Option
    • Flexible shift schedule opportunities
    • Large climate-controlled production environment
    • Profit-sharing bonuses
    • Work/life balance
    • Generous 401(k)
    • In-depth training programs
    • Job security (essential business)
    • MRO variety vs. manufacturing repetitiveness

Job Description

This position is responsible for the operational oversight of gas turbine engine components in the initial evaluation, repair and overhaul sequence. This includes being directly responsible for reviewing component condition, developing repair work scope, understanding customer requirements, and establishing the component ship date.
The Customer Program Manager (CPM) develops and ensures work scopes are communicated to all levels of the company while monitoring daily, the complex repair and workflow cycle.
This position performs its duties within the Department of Customer Programs, which manages the turbine engine component overhaul process.  This includes understanding customer requirements, evaluation of the received condition reports and developing a repair work scope based on original equipment manufacturer (OEM) and company guidelines.
This position will work alongside a team of experienced department leaders that will allow continuous interaction for acquiring the techniques, knowledge, and skills required of the job, while collaborating with other company experts of the business.
 
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